Welcome to The Italian Jewelry Company! These Terms and Conditions (“Terms”) govern your use of our website (https://www.theitalianjewelrycompany.com) and purchases from us. By accessing our site or placing an order, you agree to these Terms. Please read them carefully. If you disagree, refrain from using our site or services.
1. About Us
The Italian Jewelry Company operates this website and is located at 265 Sunrise Hwy Ste 1-542, Rockville Centre, NY 11570, USA. We specialize in Italian jewelry, offering exquisite, authentic designs inspired by Italy’s rich heritage.
2. Using Our Website
- Access: You may use our site for personal, non-commercial purposes. Misuse (e.g., hacking, or distributing malware) is prohibited.
- Content: Product images and descriptions are illustrative. Slight variations may occur due to craftsmanship or display differences; we strive for accuracy.
- Availability: We may suspend or modify the site without notice for maintenance or updates.
3. Ordering and Payment
- Order Acceptance: Placing an order is an offer to buy. We confirm acceptance via email; we may decline (e.g., out-of-stock items, pricing errors) until then.
- Pricing: Prices are in USD, excluding shipping, duties, or taxes unless stated. We may correct pricing errors post-order, notifying you for approval or refund.
- Payment: We accept Visa, MasterCard, American Express, Discover, PayPal, and Apple Pay in the future. Payment is due at checkout; orders ship after processing.
- Promo Codes: Codes are for online use, single-use only, applied at checkout. Misuse may void codes.
- No Cancellations: Orders cannot be canceled or changed once placed due to rapid processing. Review carefully before submitting.
4. Shipping and Delivery
- Policy: See our Shipping & Delivery Policy. We’re not liable for carrier delays (e.g., weather, strikes).
- Risk of Loss: Ownership and risk transfer to you upon delivery (per tracking). Post-delivery losses are your responsibility.
- Incorrect Address: Provide an accurate shipping address. We’re not liable for delays or losses due to errors.
5. Returns and Refunds
- Policy: See our Returns & Exchanges Policy. Returns must comply; non-compliant items may be rejected.
- Ring Sizing: Standard rings get one free adjustment if unworn; you pay shipping. Custom/made-to-order rings are non-adjustable by us.
6. Intellectual Property
- Ownership: Site content (text, images, logos) is owned by The Italian Jewelry Company or licensed to us. Copying or distribution without permission is prohibited.
- Trademarks: “The Italian Jewelry Company” and related marks are our property. Unauthorized use is not allowed.
7. Limitation of Liability
- Disclaimers: Products are sold “as is” to the fullest extent permitted by law. We’re not liable for indirect damages (e.g., lost profits) or uncontrollable events (e.g., natural disasters).
- Cap: Our liability is limited to the purchase price of the product ordered.
- Website Use: We’re not responsible for damages from site use (e.g., data loss, viruses) unless due to our gross negligence.
8. Your Responsibilities
- Accuracy: Provide true, current information (e.g., address, payment details).
- Compliance: Use our site and products legally and per these Terms.
9. Dispute Resolution
- Informal First: Contact us at [email protected] to resolve issues. We’ll respond within 7 business days.
- Governing Law: These Terms are governed by New York law, USA, without regard to conflict of laws.
- Arbitration: Disputes not resolved informally will be settled by binding arbitration in New York, per American Arbitration Association rules, unless you opt out within 30 days of first use by emailing us.
10. Changes to Terms
- We may update these Terms anytime. Changes apply to future orders and site use. Check periodically; significant updates will be emailed to registered users.
11. Force Majeure
- We’re not liable for delays or failures due to events beyond our control (e.g., pandemics, wars, carrier disruptions). We’ll notify you and work to resolve issues promptly.
12. Contact Us
Reach us at:
- Email: [email protected]
- Support Center: http://theitalianjewelrycompany.zendesk.com
- Mail: The Italian Jewelry Company, 265 Sunrise Hwy Ste 1-542, Rockville Centre, NY 11570
Response time: Within 24 hours on business days (Monday–Friday).
Last Updated: March 1
Validate your login