Privacy Policy for The Italian Jewelry Company
At The Italian Jewelry Company, your privacy matters to us. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit our website (https://www.theitalianjewelrycompany.com), purchase our jewelry, or interact with us. We’re dedicated to safeguarding your data and complying with laws like the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).
1. Information We Collect
We gather information to enhance your shopping experience:
- Personal Details: Name, email, phone number, billing/shipping address (when you order or contact us).
- Payment Info: Credit card or payment details (processed securely by third parties; we don’t store this directly).
- Website Usage: IP address, browser type, pages visited, and time spent (via cookies and analytics tools).
- Preferences: Wishlist items, account details, or marketing opt-ins (if you provide them).
2. How We Collect Information
- Directly from You: When you order, sign up for newsletters, or submit inquiries.
- Automatically: Through cookies, pixels, and tracking tech when you browse our site.
- From Third Parties: From shipping carriers (e.g., UPS) or payment processors (e.g., PayPal) to complete your order.
3. How We Use Your Information
We use your data to:
- Process and deliver your orders.
- Send order updates or respond to questions.
- Improve our website and services (e.g., via site analytics).
- Share marketing emails or promotions (with your consent; opt out anytime).
- Meet legal requirements (e.g., tax compliance).
4. Cookies and Tracking Technologies
- What Are Cookies? Small files stored on your device to improve site functionality (e.g., saving your cart).
- Types Used:
- Essential: Enable site operations (e.g., checkout).
- Analytics: Track performance (e.g., Google Analytics).
- Marketing: Offer personalized ads (optional, with consent).
- Manage Preferences: Adjust via our cookie banner or browser settings. Disabling may limit site features.
5. Who We Share Your Information With
We share data only when necessary:
- Service Providers: Shipping carriers (e.g., UPS, USPS), payment processors (e.g., PayPal), and IT support (e.g., hosting).
- Legal Requirements: When required by law (e.g., fraud prevention, tax records).
- No Selling: We do not sell your personal information to third parties for marketing.
6. How We Protect Your Information
- Security Measures: SSL encryption for data transmission, secure servers, and limited access to your info.
- Retention: We retain data only as needed (e.g., order records for 7 years for tax purposes; marketing data until you opt out).
- Breach Response: If a breach occurs, we’ll notify affected users within 72 hours, per GDPR rules.
7. Your Privacy Rights
Depending on your location, you may have rights to:
- Access: Request your data copy.
- Correct: Update inaccurate details.
- Delete: Ask us to erase your data (unless legally required to retain it).
- Opt-Out: Stop marketing or tracking (via unsubscribe links or cookie settings).
- Portability: Receive your data in a transferable format (GDPR-specific).
- Do Not Sell (CCPA): We don’t sell data, but you can opt out of sharing if applicable.
To exercise these rights, email [email protected]. We’ll respond within 30 days (or 72 hours for urgent GDPR requests).
8. International Data Transfers
- Based in the U.S., we may transfer data internationally (e.g., to EU servers for hosting). We use Standard Contractual Clauses to ensure GDPR compliance for EU residents.
9. Children’s Privacy
- Our site is not for children under 13. We do not knowingly collect data from minors. Contact us if you believe we have such data.
10. Changes to This Policy
- We may update this policy for legal or operational reasons. Check back periodically. Significant changes will be emailed to registered users.
11. Contact Us
Questions or concerns? Reach us at:
- Email: [email protected]
- Support Center: http://theitalianjewelrycompany.zendesk.com
- Mail: The Italian Jewelry Company, 265 Sunrise Hwy Ste 1-542, Rockville Centre, NY 11570
Response time: Within 24 hours on business days (Monday–Friday).
Last Updated: March 18, 2025
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