Frequently Asked Questions - The Italian Jewelry Company

Welcome to our FAQ page, where we answer your most common questions about The Italian Jewelry Company, our products, and our services. If you have further inquiries, please do not hesitate to contact us.

1. What types of jewelry does The Italian Jewelry Company offer?

Our collection includes a diverse range of handcrafted jewelry, including necklaces, bracelets, earrings, and rings. Each piece embodies the spirit of craftsmanship, combining traditional techniques with contemporary designs.

2. Where is The Italian Jewelry Company's jewelry made?

Our jewelry is designed in the USA and Italy, ensuring each piece reflects a blend of American innovation and Italian tradition. The actual crafting is done in Italy by skilled artisans who use traditional methods that have been passed down through generations.

3. Does The Italian Jewelry Company offer international shipping?

Yes, we provide international shipping to various countries around the world. Shipping costs and delivery times vary depending on the destination. Please visit our shipping policy page for more detailed information.

4. Can I return or exchange an item?

Yes, we accept returns and exchanges on most items within 14 days of purchase, provided they are in their original condition and packaging. Some restrictions apply, such as for custom-made or sale items. Please refer to our returns and exchanges policy for more details.

5. How do I care for my jewelry?

To ensure your jewelry maintains its beauty and longevity, we recommend keeping it away from chemicals, extreme temperatures, and moisture. Store your pieces in a dry place and clean them gently with a soft cloth when needed.

6. Are there any physical stores where I can view The Italian Jewelry Company's products?

Currently, our products are available exclusively online. This allows us to offer a wider selection and better prices by reducing overhead costs. We frequently update our online store with new pieces and collections.

7. Does The Italian Jewelry Company offer custom jewelry services?

Yes, we offer custom jewelry design services where you can work with our designers to create a unique piece. Whether it's for a special occasion or to reflect personal style, our team can help bring your vision to life.

8. How can I ensure I'm buying the right ring size?

We provide a detailed ring sizing guide on our website. If you're unsure about your size, you can print our ring sizer or visit your local jeweler for a professional measurement.

9. What payment methods does The Italian Jewelry Company accept?

We accept various payment methods including major credit cards, PayPal, and other digital payment options. All transactions are secured to ensure your information is protected.

10. How can I stay updated with The Italian Jewelry Company's new releases and offers?

Join our mailing list to receive updates on new releases, special offers, and exclusive discounts. You can also follow us on social media for the latest news and behind-the-scenes content.

Feel free to contact us with any other questions you may have, and thank you for your interest in The Italian Jewelry Company.